All of our facilities are following CDC guidance, as well as that of state and local public health departments. We have developed an emergency plan in the event of local community spread of coronavirus and will work closely with the public health department to prevent spread within our facilities.
A COVID-19 Symptom Questionnaire is completed by every patient, family member, and visitor who comes to our facilities. This ensures that people with symptoms of respiratory illness are recognized promptly and actions are taken to guarantee that illness is not introduced or spread.
Staff are monitored for symptoms of respiratory illness and are asked to stay home if they are feeling ill. Hand hygiene and environmental cleaning continue to be top priorities for us.
We are committed to high quality, compassionate care, and that will not change. We remain available 24/7 to screen and accept patients into all of our inpatient and outpatient programs. Mental health and addiction treatment should not wait, and we are taking every precaution possible while continuing to offer needed treatment.
We have also launched a remote therapy option for patients in our Partial Hospitalization and Intensive Outpatient Programs. Tele-Therapy will take place through secure video conferencing, allowing you or your loved one to receive needed treatment without delay.
Out of an abundance of caution, we have suspended in-person visitation at this time at our hospitals. However, in order to continue to offer an opportunity for friends and family to connect with their loved ones, we are making virtual visitation available to our patients via Zoom. Visitation will be initiated by a phone call from the patient and he or she will provide the “virtual visitor” with a meeting number.
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